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Question 1:

A software system is being built for a company. Once the system is in production, the team would like to collect usage data to evaluate the delivered value. Which evaluation practice should the project lead use to obtain accurate usage data?

A. Send out a questionnaire to all users regarding the most useful features.

B. Embed a feedback form into the system for users to respond.

C. Interview a sampling of users to obtain the usage data.

D. Build the functionality in the software to collect the operational usage data.

Correct Answer: C

Question 2:

An organization in a regulated industry has decided to switch from a predictive to an agile delivery approach. It has been decided that the ongoing projects will adopt Scrum, and the project manager is still accountable for the project outcomes. During the fourth sprint demo, the customer notices that a feature is not compliant with the regulations.

What should the project manager do?

A. Have the team consult with the compliance officer to update the definition of done (DoD) for the user stories in the past sprint.

B. Have the product owner consult with the change control board (CCB) to have the necessary compliance requirements implemented.

C. Have the scrum master organize a weekly meeting with the compliance officer, the product owner, and the project team.

D. Have the product owner review the user stories in the product backlog with the compliance officer on a regular basis to identify any gaps.

Correct Answer: D

Question 3:

A project manager is developing the stakeholder register and is having trouble understanding the motivation of some of the stakeholders. What should the project manager do to get this information?

A. Organize a one-on-one conversation with each stakeholder.

B. Request stakeholders articulate their motivations at the kick-off meeting.

C. Email project objectives to all stakeholders and ask for endorsement.

D. Identify each stakeholder\’s motivations from the business case.

Correct Answer: A

Question 4:

A project manager wants to ensure that the project acceptance criteria are met for all project deliverables. What should the project manager do to accomplish this?

A. Schedule regular meetings with project stakeholders to make sure they are satisfied.

B. Include project stakeholder expectations and needs while creating project acceptance criteria.

C. Create a statement of work (SOW) and ensure it remains unchanged during the project life cycle.

D. Discuss project acceptance criteria with the project sponsor before the execution phase.

Correct Answer: B

Question 5:

A project schedule risk has turned into an issue. The project manager foresees delays in project execution.

What should the project manager do to resolve the issue?

A. Update the risk management plan and send it to the project team.

B. Update the schedule baseline to the new project time line.

C. Escalate the issue to senior leadership for resolution.

D. Work with relevant stakeholders to determine possible solutions.

Correct Answer: C

Question 6:

An agile project manager notices that one of the team members is developing extensive knowledge in a specific matter. Other team members are likely to require this knowledge in the future.

What should the agile project manager do?

A. Ask the team member to develop more expertise and become a subject matter expert (SME).

B. Ask the team member to provide a training session for the rest of the team.

C. Ask the team member to produce a lessons learned document and share it with the team.

D. Ask the team member to record highlights the team may want to know.

Correct Answer: C

Question 7:

A project manager has taken over a project that has been without a project manager for the last couple of weeks. The team is feeling lost and there are a few team members who are confused about the next steps and the final outcome of the project.

What should the new project manager do?

A. Avoid conflict and let the team self-organize on how they want to work on the project tasks.

B. Ask the project sponsor to provide team members with a project direction regarding outcomes.

C. Set short-term goals in order to create a winning culture internally and praise team members for achieving them.

D. Escalate the situation to the steering committee and request that more time be allotted to the project.

Correct Answer: C

Question 8:

A company has rolled out the latest retail management system, and the project has been handed over to operations. The operations team finds that many of the day-to-day requirements are not covered in the system, and support for the project has limited hours, The project team has dissolved and the contract resources are no longer working on the project. As a result, the operations team has been facing numerous customer issues.

What should the project lead have done initially to avoid this situation?

A. Reviewed the project management plan

B. Created a detailed operations manual

C. Increased support hours for the hours of operation

D. Involved operations stakeholders during planning

Correct Answer: A

Question 9:

A company is moving its headquarters to another city. The project manager responsible for the assignment has been using a predictive approach during the transition. However, the information systems will be migrated using an agile approach. The project manager needs to decide which kind of control to sign with the vendor responsible for migrating the systems.

How should the project manager address this situation?

A. Negotiate payment after all project migration is completed

B. Sign a single agreement for the whole project

C. Use fixed-price increments as user stories are completed.

D. Confirm payment after each project retrospective

Correct Answer: D

Question 10:

A newly assigned project manager is reviewing the project management plan and realizes that the project is running behind schedule. What should the new project manager do to address this situation?

A. Modify the project management plan and get approval from relevant stakeholders

B. Add more resources to recover the schedule without making changes to the baseline.

C. Issue a change order to the change control board (CCB) and rebaseline the schedule.

D. Negotiate with the project sponsor immediately and establish a new project charter.

Correct Answer: B

Question 11:

The sponsor is supportive in leveraging agile approaches The project manager is contemplating how to roll out the agile approach and gam buy-in from both project team members and stakeholders What should the project manager do first?

A. Determine which agile software tools will be required to support agile delivery within the organization

B. Select a current predictive project define the approach, and provide agile training to execute the remainder of the project

C. Start with a pilot project of appropriate complexity and provide agile training to those who are impacted

D. Determine how to transform the organization using agile techniques, including organizational training and communications

Correct Answer: C

Question 12:

A project manager has been assigned as the servant leader for an ongoing project that historically has presented unexpected problems. The main stakeholder is hesitant to continue with the rest of the sprints even though there are no open issues or indications of risks at this stage.

What should the project manager do to address this problem?

A. Increase the contingency reserves to cover unknown-unknowns.

B. Implement short cycles for inspection and provide feedback.

C. Increase the management reserves to convert the known-unknowns.

D. Create a new risk entry to identify the stakeholder as a detractor.

Correct Answer: B

Question 13:

A project manager notices a conflict in the team on both technical and interpersonal levels during the execution phase of a project. What should the project manager do?

A. Hold a team meeting to understand and address the conflict.

B. Schedule a monthly meeting to handle all project conflicts.

C. Address the conflicts during the lessons learned session.

D. Hire an external consultant to lead an organizational intervention.

Correct Answer: A

Question 14:

A project team has transitioned to full-time remote working. The project manager started noticing that some team members have not been completing their assigned tasks by the planned dates despite reminders during weekly team meetings. This has the potential for delaying the project delivery.

How should the project manager resolve this situation?

A. Communicate the delivery dates twice a week to the team members to ensure timely delivery.

B. Set up review sessions with each of the team members to identify the root cause of delays.

C. Mentor the team members to work in a remote work environment to ensure productivity.

D. Talk to the resource managers regarding the delay and request additional resources

Correct Answer: B

Question 15:

At the end of a project, the project manager was asked to provide a performance rating of the project team members. What should the project manager mainly make reference to?

A. Feedback from the project sponsor

B. Agreed-upon key performance indicators (KPIs)

C. Input from project stakeholders

D. Competencies of team members

Correct Answer: B