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QUESTION NO:21

A user reports that their Email account is reporting an error that states “Your Device is not

connected to a network “. What is the cause?

A. Bluetooth radio is not connected to the wireless network

B. Wireless carrier data is not connected

C. Wi-Fi radio is enabled

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D. NFC is connected to external device

Answer: B

QUESTION NO:22

Email automatically moved to a subfolder in the mailbox, from an account integrated using

Active Sync, is not seen in the Hub. Which of the options below best describes the process

to ensure folder sync has been configured?

A. While in BlackBerry Hub, select Option pane (3 seashells, dots), navigate to Settings,

Email Account Preferences, and select the integrated Active Sync account, select Folder

Settings and verify or select the subfolders for synchronization.

B. Pull down top panel with a downward bezel swipe, select Settings, Accounts and select

the integrated Active Sync account, select Edit Folder Settings.

C. Open the Setup application from the home screen, select Accounts, select Set Defaults

and select the integrated Active Sync account, open Folder Synchronization and verify or

select the desired subfolders.

D. While in the BlackBerry Hub, open the Options panel, select Inbox Management, open

the integrated Active Sync account and select Edit Folder Settings and verify or select the

desired subfolders.

Answer: B

QUESTION NO:18

A user who does not have Roaming services would like to get data while travelling at no

cost. What service needs to be enabled to access Hot Spots?

7

A. Bluetooth

B. Cellular connection

C. International Roaming

D. Wi-Fi

Answer: D

QUESTION NO:1

How can a user tell if a read-only Wi-Fi profile has been pushed to the BlackBerry

Smartphone using the BlackBerry Device Service (BDS)?

A. The Wi-Fi profile will have a lock icon next to it.

B. The Wi-Fi profile will have a briefcase icon next to it.

C. There is no way for a user to tell which profiles have been pushed.

D. The Wi-Fi profile cannot be deleted, and all fields are greyed out and cannot be edited.

Answer: D

QUESTION NO:6

Performing a Security Wipe will delete which of the following?

A. All PIM information, pictures or videos but not downloaded applications

B. All data on the device including any pictures or videos, and downloaded applications

C. All data from the work perimeter

D. If work perimeter does not exist then all data but not downloaded applications

Answer: B

QUESTION NO:23

Which of the following resources would enable a user who has lost a device to ensure that

their contact information is displayed on their BlackBerry?

A. BlackBerry Protect

B. BlackBerry Lost and Found

C. App World

D. BlackBerry Help

Answer: A

QUESTION NO:8

n the event of loss, what can be used to find a device?

A. Enable Location Services

B. Enable BlackBerry Device Services

C. Enable BB Protect

D. Enable Airplane mode

Answer: C

QUESTION NO:13

Where can saved VPN Profiles be located on the BlackBerry Smartphone?

A. Options, Security. VPN

B. Settings. Network Settings. VPN

C. Options. Wi-Fi. VPN

D. Settings. VPN

Answer: B

QUESTION NO:7

What steps are needed to port and install applications which are present on a BlackBerry 7

(BB7) smartphone to the BlackBerry 10 (BB10) smartphone on a device switch?

A. While using the BlackBerry link, check the applications to be copied over to the BB10

3

smartphone while using the device switch feature.

B. The BB7 applications should be ported using the 2BB10 web-convert tool.

C. CD7 applications are incompatible with BB10 platform; hence, cannot be ported ovei

unless the application is released for the BB10 platform.

D. Load the BB7 runtime on the BB10 smartphone.

Answer: C

QUESTION NO:17

What are the two perimeters set when a smartphone/Tablet is activated on a BlackBerry

Device Service (BDS)?

A. Enterprise and Home

B. Work and Personal

C. Server and Personal

D. Work and Home

Answer: B

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